Parts & Service

TROUBLE SHOOTING TIPS

Q. What if no speed is displayed?

  1. Check battery(s) with a voltage meter to be sure they are outputting at least 12 volts.
  2. Check battery charger indicator lights. Be sure there is power to the charger from your outlet and power out from the charger measures higher than 12 volts.
  3. Check your “Set Time” feature and be sure your clock is set properly to display at the correct times. If in doubt, disable the set time feature.

Q. What if a “NR” is displayed:
Please note the radar can be accessed via a panel on the back side of the LED display. Use the “L” key to remove the tamper resistant screws and slide the cover over.

  1. Check the radar gun connector to be sure of a good connection.
  2. Check the indicator light on the back of the radar unit:
  • A solid red LED indicates a vehicle traveling away from the unit is being measured.
  • A solid Green LED indicates a vehicle traveling towards the unit is being measured.
  • A flashing red LED indicates power but no target is being acquired.

Q. If display is not showing the proper oncoming vehicles –

Please see your manual, Section 7.

Q. If you loose your keys:

The On/Off key and enclosure “triangle” key can be purchased from Adaptive. Please call for pricing.

Note: In a pinch, the “triangle” lock may be opened by placing a flat head screw driver into the grove and gently turning counter clockwise.

The Trimax lock for the display is unique for each unit. Please note your key number and contact the manufacturer for more information:

Trimax, Model #T-2 Class II ½” Pin
PO Box 4161
Englewood, CO 80155
Phone: 303-796-8500, Fax 303-796-8540

IF THAT FAILS…

IT’S CALL OUR TECH CENTER TIME!

Please call us toll free at 800-558-7022, hit prompt 2, and ask for technical assistance. Hours are 8:00 AM – 5:00 PM CST, Monday through Friday.

If the tech can’t walk you through to an answer it’s probably time for an RMA. On receipt of your unit* we will diagnose the problem, determine if it is or is not a warranty issue, quote you a firm price for repair if appropriate, and eagerly await your response.

* Virtually everything of technical importance on our products is “UPS-able”.

Scott PalmersheimParts & Service