RU2 Systems’ Limited Warranty

Hardware: RU2 Systems makes a Limited Warranty that Hardware Products (including embedded software or firmware) will, at the time of shipment to Purchaser, conform to RU2 Systems’ published specifications and be free from defects in material and workmanship.

The occurrence of any of the following terminates RU2 Systems’ Limited Warranty:

  • a Product fails as the result of modification or repair of the Product by other than in conformity with RU2 Systems’ approved procedures;
  • a Product fails as the result of improper or insufficient maintenance;
  • a Product is damaged due to electrical power surge, lightning strike, accident, negligence, improper storage, incorrect installation, incorrect operation, unusual deterioration due to physical environments in excess of limits set forth in Product manuals, or any other type of abuse or misuse; or
  • the removal of serial numbers, or the removal, mutilation or defacement of any part of a Product.

As a condition to making any claim under this Limited Warranty, Purchaser must request a Return Material Authorization (RMA) before the Limited Warranty terminates or expires. Provided that the Limited Warranty has not terminated or expired, RU2 Systems shall issue the RMA and Purchaser shall have the right to return the non-conforming Product, transportation prepaid, to RU2 Systems for repair or, at RU2 Systems’ option, replacement with new or reconditioned materials. Warranty service and repairs must be performed by an Authorized RU2 Systems Warranty Service Center or the Factory Customer Service Center or this Warranty is void. Except for repair or replacement, RU2 Systems shall have no other liability to Purchaser.

Equipment Supplied with Consumable Items such as tires, non-rechargeable batteries, carrying pouch, etc. are considered consumable items and as such are not covered by this warranty. This warranty is not intended to supplant normal care and service by the Owner or Lessee, as specified in the Operator’s Manual, and shall not apply to Equipment which has been defaced or damaged through normal usage.

This is a Limited Warranty only and shall expire:
Rechargeable Batteries: twelve (12) months,
Radar Device: twenty-four (24) months,
Digital Display: sixty (60) months,
Individual LED components: one-hundred-twenty (120) months, after the date of shipment of each unit of Product(s) to Purchaser.

Repaired or replaced Products have a Limited Warranty for the greater of ninety (90) days from the time of shipment or the remainder of the original warranty period.

Software: RU2 Systems warrants Software Products to the licensed End User in accordance with the software license and warranty packaged with the software.

NO OTHER WARRANTIES OR GUARANTEES, EXPRESSED OR IMPLIED INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARISING BY LAW, CUSTOM OR CONDUCT, SHALL BE APPLICABLE. THE RIGHTS AND REMEDIES PROVIDED HEREIN ARE EXCLUSIVE AND IN LIEU OF ANY OTHER RIGHTS OR REMEDIES. IN NO EVENT SHALL RU2 SYSTEMS HAVE ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, OR FOR LOSS, DAMAGE OR EXPENSE DIRECTLY OR INDIRECTLY ARISING FROM USE OF THE PRODUCTS, OR AN INABILITY TO USE PRODUCTS EITHER SEPARATELY OR IN COMBINATION WITH OTHER SOFTWARE, EQUIPMENT OR MATERIALS, OR FROM ANY OTHER CAUSE. YOU MAY HAVE ADDITIONAL RIGHTS UNDER THIS WARRANTY THAT VARY FROM STATE TO STATE.

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